Creating a CNAME record for any of the domains or subdomains you've got in the hosting account allows you to point it to a different domain/subdomain. The forwarded Internet domain will lose all its records - A, MX etc, and will take the records of the domain address it is being redirected to. In this light, you simply can't create a CNAME record to forward your domain name to a third-party provider and retain a working e-mail service with the first hosting company. Also, it is essential to know that a CNAME record is always a string of words rather than a number because it is generally wrongly identified as the A record of the domain name being forwarded. One of the primary uses of a CNAME record is to forward a domain address that you own through one company to the servers of another company assuming you have created a website with the latter. By doing this, the Internet site will appear under your own domain, not under some subdomain provided by the third-party company.

CNAME Records in Web Hosting

In case you have a web hosting plan from our company and you wish to create a CNAME record, it'll take you just a few mouse clicks to get it done. You can access the DNS records for all domain addresses and subdomains hosted within your account via the Hepsia Control Panel included with every single plan and adding a new record is as easy as clicking on a button, selecting the type, which is CNAME in this case, typing the actual record value and saving the change. If you've never added such a record before, we have a Help section with a detailed video tutorial that you can watch, or you can simply contact us and we'll help you with this task. If you have created an Internet site using another company, you want to use a private URL for your webmail or you would like to designate a subdomain for use with the services of a different company, for example Google Apps, all it takes is creating a CNAME record with a couple of mouse clicks inside your CP.

CNAME Records in Semi-dedicated Servers

If you have a semi-dedicated server with our company and you would like to create a CNAME record, it requires no more than a few mouse clicks to complete this task. The plans are handled through our in-house built Hepsia hosting CP where you will find a section devoted to the DNS records of the domain addresses and subdomains hosted inside the account. To create a CNAME record, you'll simply have to select the record type and the hostname (domain or subdomain), enter where the latter is going to be pointed to and save the modification. The new record will be active almost immediately in our system and will propagate worldwide within several hours. Editing or deleting an existing CNAME record within the account is just as easy and takes a click. In case you experience any problems, you can go through our comprehensive help article, see the short video on the topic that we have added in the Control Panel, or you can just contact us for assistance.