In spite of the fact that the hosting service supplied by the different companies is practically the same, each provider has got their own platform with its own modifications and different ways to complete specific operations. That is why, an information-ridden knowledge base would be quite helpful both for persons with no prior experience and for technically knowledgeable users who will ultimately discover how certain tasks are accomplished, but will lose some time in the meantime. The purpose of such a knowledge base is to make the service quick and simple to use, sparing users time and effort. The outcome is happier customers, as they can quickly find the information they want, and less work for the support team representatives, because typically most of the inquiries and difficulties that clients have are already listed in the knowledge base. In case the articles are written well and encompass more things, you will be able to discover more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Web Hosting

Our web hosting plans include a detailed knowledge base where you can find information about all the issues that you might possibly face and their solutions. You can find out how to set up and manage an electronic mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are accurate, but you’re unable to send email messages, for instance. We’ve tried our utmost best to be as exhaustive as possible and to encompass all the available options in order to save you time and effort and to present you with different solutions for every single issue. The knowledge base includes educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, whilst if you’d like to see the whole article archive, you can visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come bundled with a comprehensive online article archive where you can find any information that you may need about our hosting services or about the Hepsia Control Panel that we’re using. We’ve created it on the basis of the feedback that we have received from our clients throughout the years and, hence, our articles cover specific problems that you might face and include the best means of resolving them, for example getting a 500 Internal Server Error message or not being able to send e-mail messages from your PC although you have the correct settings. The articles are available in every single section of the Control Panel and you can browse them at any time. They can help you widen your knowledge not only about our services, but also about the hosting realm as a whole, as they include in-depth guides and general info such as what file permissions or cron jobs are.