Live Chat Support in Web Hosting
Together with the phone and ticket support, we supply live chat support as well. You're able to get in touch with us every day, including holidays and weekends, and we can give you more details about the web hosting plans that we offer in case you are not a customer yet, or about general and billing questions if you already have an account. Though for strictly tech issues you will need to open a ticket to our technical support, as such matters will require extra time to be resolved, you may still get in touch with us through our live chat for some technical details. For instance, we can assist you to set up an e-mail address in your e-mail client or troubleshoot a number of issues, saving you time and effort. Even if our telephone lines are already off for the day, you will be able to talk with a live person.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we offer with our semi-dedicated hosting plans, you'll be able to find the answers for any questions you may have or have a lot of problems dealt with quickly. The chat service is accessible every day, therefore you're able to contact a representative even on holidays and weekends. If you're not sure which plan would be better for your websites or if our state-of-the-art cloud hosting platform matches some system requirements, you can join the live chat before you purchase anything. If you're a present customer, you can obtain more information about account settings, billing issues and various common tech issues you may experience, for example if you cannot install an e-mail account in a client on your computer system. The live chat can save you a lot of time regardless where you are or when you get in touch with us.