Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you can find an in–depth Help section offering loads of help articles and frequently asked questions. They are compiled by our support team of competent techs. Just type in your question and our smart platform will return the best answer.

  • Top quality support service

  • Video Tutorials

  • For those who’d like to learn how to tackle a typically experienced issue by watching a tutorial video clip, we’ve added a collection of video tutorials to our Hosting Control Panel. All the educational videos are concise and simple to follow. They offer visual demonstrations of different site management techniques.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer support service with a sixty–minute support ticket response time guarantee. A team of skilled technicians will be at your disposal to reply to all the questions that you might have. During off–peak periods, a response will be provided within just 20 minutes.