1 hour ticket response
Quick support is our leading objective and that is why we’ve got a team of competent support engineers who will be happy to provide a fast answer to any question that you could possibly have. Simply post your support ticket from the Hosting Control Panel and we will reply back to you within one hour in the worst case scenario. In fact, we work hard and aim for a 20–minute helpdesk ticket response time.
A Top–Quality Technical Support Service
Our support staff representatives possess substantial experience in the web hosting plans field and are skilled enough to provide a swift answer to your problem. If, however, the case at hand is not within the competency of a support technician, the client support ticket will be forwarded to a developer or sysadmin for further investigation.
An Intuitive Help Section
Incorporated into the Hosting Control Panel is an easy–to–browse Help Center section, which includes various information sources. You can browse through a routinely updated knowledgebase offering web hosting account management articles and web site administration articles, watch our instructional video tutorials or check out our F.A.Q. section.
