Q: What exactly does website migration mean and what does it include?
A: The website migration service that we are offering is free of cost (within a certain limit). We will move your website(s) to our top–tier cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can result in lost info and unnecessary network downtime. That is the reason why we will accomplish all that for you at no cost!We have capable administrators whose primary job is to make sure that your site functions precisely as it did on your previous web hosting platform. The administrators are well–versed in migrating custom–made sites, as well as sites that are based on popular apps like Joomla™ and WordPress.
Q: How much time will it take for my website to be migrated to your platform?
A: While we can’t give you an exact time interval, because there are lots of factors, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our best to transfer your site within 48 hours, and in some cases – within 24 hours (in case the content is not large).
Q: My personal privacy is crucial to me. What info do you need to have?
A: We will require the login information for your current hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my website?
A: Your website will work exactly like it did before with your old web hosting provider. Once we are done with the migration, your web site will be configured to work on our system and we’ll ask you to preview it. If it is functioning properly, all you will need to do is update the name server records pertaining to your domain name. Your site will be migrated to us with no downtime.
Q: Will my present hosting provider find out that I am leaving them?
A: While we move your content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.
Q: Which hosting platforms do you support?
A: We support all Linux–driven web hosting platforms. In essence, if we can receive access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.